Some children may visit the school clinic more than once in a day, consistently (i.e. for chronic conditions), which can result in multiple notifications being sent. We understand that this may feel overwhelming, and we are already planning a future feature that will allow parents to choose a “Once Per Day” notification option—sending a single summary at the end of the day rather than real-time alerts.
In the meantime, you can modify your notifications by going to ‘Settings’ –> ‘Notifications’
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You can turn off notifications entirely and simply open the app at any time to view all clinic visit details.
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You can keep push notifications on (to receive a quick, one-time “ping” to your phone each time your child is seen) while turning off email notifications, if you prefer fewer messages, or vice versa.
We want you to have flexibility in how you stay informed, and we appreciate your patience as we continue improving the experience for families.
