If your child isn’t appearing in the app, it may be due to one of the reasons:

1. Your child’s school is not yet part of the MyCabinet rollout. This would occur if you logged in from one school’s request but another child’s school is not yet participating. 

2. The app is connected only to the “enrolling parent’s” email address.

MyCabinet matches students to the enrolling parent on file with the school.  If the enrolling parent changed for one or more of your children, you may no longer see that student in your app. 

Please reach out to your school to confirm which parent is listed as the ‘enrolling parent’ and that the email address is the same.

3. Your child has turned 18, which changes FERPA privacy rights.

Under FERPA, when a student turns 18, their educational and health privacy rights transfer from the parent to the student. Because of this, the school nurse can only share health information with a parent if:

  • the student provides written consent, or
  • disclosure is allowed under a specific FERPA exception.

For questions or to update permissions, please contact your child’s school directly.